Frequently Asked Questions
Category
We specialise in beauty products for women, including skincare, beauty tools, and accessories, all curated for high-quality results.
We currently only ship within Australia. All orders are processed within 24 hours and typically arrive within 5-7 business days.
Delivery time for orders is typically 5-7 days. We strive to process and ship your orders as quickly as possible to ensure prompt delivery.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on our order page.
We accept returns within 30 days from the delivery date. Please use the prepaid return label provided in your package to return items.
No, we do not accept exchanges at the moment. If you’re unhappy with a product, you can return it for a full refund.
Refunds will be processed within 7 business days after we receive and inspect the returned item.
We accept all major credit and debit cards, Apple Pay, and Google Pay for your convenience.
If you need to change or cancel your order, please contact us as soon as possible at support@glomique.com .
We will do our best to accommodate your request if the order hasn’t been processed.