1. What products do you sell?
We specialize in beauty products for women, including skincare, beauty tools, and accessories, all curated for high-quality results.
2. Where do you ship?
We currently only ship within Australia. All orders are processed within 24 hours and typically arrive within 5-7 business days.
3. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
4. What is your return policy?
We accept returns within 30 days from the delivery date. Please use the prepaid return label provided in your package to return items.
5. Do you accept exchanges?
No, we do not accept exchanges at the moment. If you’re unhappy with a product, you can return it for a full refund.
6. How long does it take to receive a refund?
Refunds will be processed within 7 business days after we receive and inspect the returned item.
7. What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, and Google Pay for your convenience.
8. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at support@glomique.com or +61 434963852. We will do our best to accommodate your request if the order hasn’t been processed.
9. How do I contact customer service?
You can reach us via email at support@glomique.com or by phone at +61 434963852. Our customer service team is available to assist you with any inquiries.
10. What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately at support@glomique.com or +61 434963852. Provide your order number and details about the issue, and we will work with you to resolve the problem promptly.
GLOMIQUE is a site owned by SRIT PTY LTD
