Shipping Policy for Glomique
Effective Date: September 17, 2024
At Glomique, we are committed to ensuring that your orders are processed and delivered as efficiently as possible. Please review our shipping policy below.
1. Order Processing Time
• All orders are processed and shipped within 24 hours of payment confirmation (Monday to Friday, excluding public holidays).
• Orders placed on weekends or public holidays will be processed the next business day.
2. Delivery Time
• We offer standard shipping across Australia, with an estimated delivery time of 5-7 business days from the date of shipment.
• Delivery times may vary depending on your location and external factors such as courier delays, public holidays, or weather conditions. We strive to meet these delivery windows, but please note that these times are estimates.
3. Shipping Locations
• We currently only ship to locations within Australia.
• We do not ship internationally at this time.
4. Shipping Costs
• Shipping charges, if applicable, will be calculated and displayed during checkout. We may offer free shipping promotions from time to time, which will be indicated on our website.
5. Order Tracking
• Once your order is shipped, you will receive a confirmation email with tracking information. You can use the provided tracking number to monitor the delivery status of your package.
6. Missed Deliveries and Incorrect Addresses
• Please ensure that your shipping address is accurate and complete when placing an order. We are not responsible for any delays or missed deliveries due to incorrect or incomplete addresses.
• If an order is returned to us due to an incorrect address, you may be responsible for any additional shipping fees to resend the package.
7. Lost or Damaged Packages
• If your order is lost or arrives damaged, please contact us immediately at support@glomique.com or +61 434963852. We will work with you and the shipping carrier to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions or concerns regarding shipping, feel free to reach out to us at:
• Email: support@glomique.com
• Phone: +61 434963852
• Address: 4 Empire Cct, Penrith New South Wales 2750, Australia
GLOMIQUE is a site owned by SRIT PTY LTD
